“The goal of coaching is the goal of good management: to make the most of an organization’s valuable resources.”
- Harvard Business Review -
Through a formal, goal-oriented process, Karen's coaching helps leaders get unstuck from their professional dilemmas and assists them in transferring their learning into results for their organization. Her work is aimed at inspiring executive leaders to make behavioral changes which transform themselves and the people around them thereby increasing business results and performance.
A typical engagement includes meeting with the client weekly or bi-weekly for six months. The meetings can be over the phone, via a video call, or in-person.
Every client is different, but a typical coaching engagement may look like this:
- Initial meeting with client - Karen utilizes this time to understand the client's objective for the coaching engagement.
- Comprehensive assessment - client completes standardized and highly validated assessment to measure their thinking style, behavioral traits, and professional interests.
- 360 verbal assessment of colleagues - in an anonymous fashion, this assessment is utilized to assist client in understanding how they are viewed by those closest to them in the work environment and is integral in developing an effective coaching plan.
- One hour executive session - this session is utilized to review assessment results and determine next steps.
- Formal coaching plan is developed -in partnership with client.
- Execution of coaching plan - Karen uses a conversational technique called active inquiry to help the client identify solutions to their challenges and opportunities. Each session ends with the client identifying a few next steps they want to do before the next meeting.
- Track Progress to Build Accountability - Each session starts by reviewing the progress on the next steps from previous sessions. Additionally, regular stakeholder interviews and mini 360-degree feedback sessions allow for review of progress and effectiveness of each coaching engagement. If adjustments are needed, they can be made in real time to refine a program in line with performance and organizational goals.